Terms & Conditions
By placing an order with Nojessia, you agree to the following Terms & Conditions.
General
This website is operated by NOJESSIA LLC, a company registered in the United Arab Emirates, with its operations based in Dubai, United Arab Emirates.
You confirm that all information provided during checkout is accurate, complete, and current. You also confirm that any payment method used belongs to you or that you are authorized to use it and that sufficient funds are available to complete the transaction.
Communication
By using our website, you agree that we may communicate with you electronically via email for order confirmations, updates, and customer support.
You may contact us at Hello@nojessia.com for any queries or assistance.
Orders
All orders are subject to acceptance and product availability.
A contract between you and Nojessia is formed once your order has been confirmed and dispatched. We reserve the right to cancel or refuse any order prior to dispatch without prior notice in cases of suspected fraud, incorrect pricing, or stock unavailability.
Products & Pricing
All prices displayed on our website are listed in AED (United Arab Emirates Dirhams) unless otherwise stated.
Prices and product availability may change without notice. The price charged will be the price shown at checkout at the time of order confirmation.
Company & Payment Terms
NOJESSIA LLC maintains the website of Nojessia.
Visa and MasterCard debit and credit cards in AED are accepted for payment. Additional payment methods may be available and will be displayed at checkout.
The price and currency shown at checkout will be the same as those printed on the transaction receipt. The amount charged will appear in the cardholder’s card currency, subject to the issuing bank’s exchange rates.
Cardholders are advised to retain copies of transaction records and review our website policies and rules.
Customers are responsible for maintaining the confidentiality of their account information, login credentials, and any activity conducted under their account.
Payment
Payment must be completed in full before an order is processed or dispatched.
Delivery
We deliver within the United Arab Emirates and to selected international and GCC destinations.
Delivery timelines may vary depending on location, courier services, customs clearance, or circumstances beyond our control. Estimated delivery times are provided at checkout for guidance only.
Nojessia is not responsible for delays caused by courier services, customs authorities, or incorrect delivery information provided by the customer.
Returns & Exchanges
Returns and exchanges are subject to our Refunds & Exchanges Policy, which forms part of these Terms & Conditions.
Items must meet the eligibility requirements outlined in the policy to qualify for a return, exchange, or refund.
Undelivered Orders
If an order is returned to us due to failed delivery attempts, incorrect address details, or refusal to accept delivery, additional shipping or handling charges may apply and will be the responsibility of the customer.
Customers are advised to provide a delivery address where someone is available to receive the order.
Limitation of Liability
Nojessia shall not be liable for any indirect, incidental, or consequential losses arising from the use of this website or from the purchase of products, including loss of profits, data, or business interruption.
Privacy
Your personal information is handled in accordance with our Privacy & Security Policy. We do not store or share payment card details.
Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Any changes will take effect immediately upon being posted on the website. Continued use of the site constitutes acceptance of the updated terms.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.
Contact Us
Email: hello@nojessia.com
Company: NOJESSIA LLC
Location: Dubai, United Arab Emirates