Returns

RETURN POLICY

We want you to feel confident with your Nojessia purchase. If something isn’t quite right, we’re here to help.

REGULAR-PRICED ITEMS

UAE ORDERS

  • You may request a refund  within 7 days of receiving your order.

  • Return requests made between 7 and 14 days from delivery are eligible for store credit only.

  • Unfortunately, we’re unable to accept returns after 14 days.

RETURN CONDITIONS

To help us process your return smoothly, please ensure that items are:

  • Unworn and unused

  • Free from perfume or scent

  • Returned with original tags and packaging

  • Accompanied by proof of purchase

A return handling fee of AED 25 will be deducted from approved refunds.
Original delivery charges are non-refundable.

 

NEED ASSISTANCE?

If you have any questions or would like to initiate a return, please contact us at:
hello@nojessia.com