Once your order has been successfully placed, you’ll receive an order confirmation by email with your order details.

Once you’re at checkout, you’ll see the available delivery options and estimated delivery time for your order. Delivery times may vary depending on your location and the delivery method selected.

If you’d like to exchange your item for a different size, please contact us as soon as possible. Exchanges are subject to availability and our exchange policy.

We want you to love your Nojessia piece. Eligible items can be returned in accordance with our Returns Policy. Please review the full policy for return conditions, timeframes, and instructions.

No. We’re unable to offer price adjustments on previous purchases if an item is reduced after your order has been placed. Sale prices apply only to orders placed during the promotional period.

Yes. Nojessia offers shipping across the GCC and internationally. Available shipping options and delivery times are calculated at checkout based on your destination. For any assistance with international orders, our Client Advisors are happy to help.

Take your measurements directly on your body using a measuring tape. Keep the tape comfortably against your body without pulling it too tight.

Measure around the fullest part of your bust, keeping the tape straight and comfortably fitted.

Measure around the narrowest part of your natural waist. Keep the tape snug without tightening it.

Measure around the fullest part of your hips, keeping the tape level all the way around.

For dresses and skirts, measure from the point indicated in the product's size or length guide to where you would like the garment to finish.

For styles with sleeves, measure from the shoulder point to the wrist, following the natural curve of your relaxed arm.

If you're between sizes or unsure which size to choose, our Client Advisors are happy to assist you with personalised sizing advice.

We want every Nojessia order to arrive safely and exactly as expected. Please ensure your delivery details are accurate before completing your order.

All returned items must meet the requirements outlined in our Returns & Exchanges Policy. Items that are worn, damaged, soiled, altered, or returned without their original tags may not be accepted.

If you receive an item that is damaged or incorrect, please contact our Client Advisors before sending anything back so we can assist you with the next steps.

Orders are shipped using our selected delivery partners. Once your order has been dispatched, you’ll receive tracking details so you can follow your shipment.

We want your Nojessia experience to be seamless. Please double-check your name, phone number, email address, and delivery address before placing your order.

Once an order has been processed or dispatched, we may not be able to change or redirect the delivery address.

Delivery times begin once your order has been confirmed and accepted for processing. During sale periods, launches, or periods of high demand, processing may take longer than usual.

For the smoothest delivery experience, we recommend providing an address where someone will be available to receive your order.

For any questions regarding your order, delivery, sizing, or returns, our Client Advisors are available to assist you.